100bet Frequently Asked Questions
Everything you need to know about registering, depositing via bKash and Nagad, betting on cricket, claiming bonuses, and staying safe on 100bet in Bangladesh.
This FAQ page covers the most common questions from 100bet players across Bangladesh — from setting up your first account and making a bKash deposit, to understanding wagering requirements, betting on BPL matches, and accessing responsible gaming tools. If you cannot find the answer you need here, contact our support team at [email protected] and we will be happy to help.
Account & Registration
Creating a 100bet account takes under three minutes. Visit the 100bet website, click the registration button, and fill in your mobile number, a secure password, and your date of birth. You must be aged 21 or above to register. Once submitted, you will receive a one-time password (OTP) on your mobile number to verify your account. Your account is then ready for a first deposit.
100bet requires a valid government-issued photo ID for KYC verification. Accepted documents include a National ID card (NID), passport, or driving licence. You will also need to submit a selfie holding the document alongside a clear photo of the document front and back. Verification is typically completed within 24 hours on business days.
If your 100bet login is not working, first check that your mobile number and password are entered correctly — passwords are case-sensitive. If you have forgotten your password, use the "Forgot Password" option on the login page to receive an OTP reset link on your registered mobile number. If your account is showing as locked, contact 100bet support at [email protected] for assistance.
No. 100bet strictly enforces a one-account-per-player policy. Each person may hold only one account, verified against their National ID, mobile number, and payment method. Duplicate accounts are detected during KYC review and will result in both accounts being suspended. Any balances on duplicate accounts may be forfeited in line with 100bet's terms and conditions.
To permanently close your 100bet account, log in and navigate to Account Settings, then select "Close Account". You can also email [email protected] with the subject "Account Closure Request" including your registered mobile number. Any remaining balance will be refunded to your last used payment method within five business days. If you are closing due to problem gambling, self-exclusion tools are also available under Responsible Gaming settings.
Deposits & Withdrawals
bKash deposits on 100bet are processed instantly in almost all cases. Once you complete the payment on your bKash app and enter the transaction ID in your 100bet deposit form, the funds appear in your account balance within a few seconds to two minutes. If a deposit has not appeared after ten minutes, contact 100bet support with your bKash transaction ID and the exact amount sent.
The minimum deposit on 100bet is ৳200 for mobile wallet payments including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, or other supported banks, the minimum deposit is ৳500. There is no maximum deposit limit enforced by 100bet, though your individual bKash or Nagad wallet transaction limits set by those providers will apply.
To withdraw to Nagad from 100bet, go to your account dashboard and select Withdraw, choose Nagad as the method, enter the amount and your registered Nagad number, then confirm. Withdrawals to Nagad are typically processed within 30 minutes to 4 hours. Your account must be KYC-verified and the withdrawal amount must meet the minimum threshold of ৳300 before a request can be submitted.
The minimum withdrawal on 100bet is ৳300 for mobile wallet methods such as bKash, Nagad, and Rocket. For bank transfers, the minimum withdrawal is ৳1,000. There is no processing fee charged by 100bet on standard withdrawals, though your bank or wallet provider may apply their own transfer fees for receiving funds.
Bank transfer withdrawals from 100bet typically take 1 to 3 business days to arrive in accounts at Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, and other supported Bangladeshi banks. Mobile wallet withdrawals to bKash, Nagad, and Rocket are much faster — usually processed within 4 hours. Processing times may be slightly longer during peak periods such as BPL season or Eid holidays.
100bet does not charge any fees on deposits or withdrawals. However, some mobile wallet providers and banks apply their own transaction fees when sending or receiving money. For example, bKash charges a standard cash-out fee on transfers to external accounts. These third-party fees are outside 100bet's control and will be reflected in what your wallet or bank shows, not in your 100bet account balance.
Games & Gameplay
Yes. 100bet covers Bangladesh Premier League (BPL) matches with a full range of betting markets including match winner, top batsman, top bowler, total runs, and in-play live betting. BPL is one of the most popular betting events among Bangladeshi players on 100bet. Markets open typically 48 hours before each fixture and live odds update ball by ball during the match.
100bet offers an extensive range of cricket markets across BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers international fixtures. Available markets include match winner, toss winner, first over runs, player performance (runs, wickets, boundaries), session totals, and live in-play betting. Specific market availability varies by match and competition format — T20 matches typically have the widest market range.
100bet hosts hundreds of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and Hacksaw Gaming. The library spans classic three-reel slots, five-reel video slots, Megaways titles, and jackpot slots with progressive prize pools. Popular titles among Bangladeshi players include Gates of Olympus, Sweet Bonanza, and Starburst. All slots on 100bet use certified random number generators for fair outcomes.
Yes, 100bet features a live casino powered by Evolution Gaming and Ezugi, two of the world's leading live dealer providers. The live casino includes roulette, blackjack, baccarat, and game show titles such as Crazy Time and Dream Catcher. Games are streamed in high definition with real dealers and are accessible on mobile browsers without needing to download an app.
Return to Player (RTP) percentages on 100bet slot games vary by title and provider. Most slots in the library have an RTP between 94% and 97%, which is standard across regulated online casinos. RTP information for each game is typically available in the game's paytable or help section. Higher RTP does not guarantee short-session wins — it reflects the statistical return across millions of spins.
Yes, 100bet is fully optimised for mobile play on Android and iOS devices. The platform runs directly in your mobile browser without requiring a separate app download. All features — deposits via bKash and Nagad, sports betting, live casino, slots, and account management — are available on mobile. The interface adapts to smaller screens and is designed for comfortable one-handed use.
Bonuses & Promotions
100bet offers a welcome bonus to newly registered and verified players in Bangladesh on their first deposit. Bonus details, including the match percentage and maximum bonus amount in BDT, are displayed on the promotions page at the time of your first deposit. Always read the full terms before claiming — welcome bonuses carry wagering requirements that must be completed before any bonus-derived winnings can be withdrawn.
A wagering requirement means you must bet a specified multiple of the bonus amount before you can withdraw winnings generated from it. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in total bets before that bonus converts to withdrawable cash. Different game types (slots, live casino, sports) may contribute different percentages toward meeting the requirement — check the specific bonus terms on 100bet for full details.
Yes, 100bet runs free spins promotions periodically, typically tied to new slot game launches, deposit bonuses, or seasonal events such as Eid or Pohela Boishakh. Free spins are credited to your account automatically when the promotion conditions are met. Winnings from free spins are subject to wagering requirements as stated in the promotion terms. Check the 100bet promotions section regularly for active free spins offers.
The 100bet welcome bonus is available to each verified player once only, on their first qualifying deposit. Subsequent deposits may be eligible for reload bonuses, cashback offers, or seasonal promotions depending on what is currently active. Attempting to claim the welcome bonus multiple times using different accounts or payment methods is considered bonus abuse and will result in account suspension and forfeiture of any winnings.
100bet rewards regular players through a tiered loyalty programme. As you wager on cricket, slots, and live casino games, you accumulate loyalty points that unlock higher reward tiers. Higher tiers come with benefits such as faster withdrawal processing, dedicated account management, exclusive reload bonuses, and invitations to special seasonal promotions around events like the BPL season, IPL, and Eid. Full programme details are available in your account dashboard under Rewards.
Safety & Responsible Gaming
100bet is a safe and reliable platform for Bangladeshi players. The site uses 256-bit SSL encryption to protect all account data and financial transactions. All casino games on the platform use independently certified random number generators to ensure fair outcomes. Player funds are held in segregated accounts separate from operational funds, meaning your balance is protected regardless of business conditions.
100bet operates as an online gaming platform accessible to adults aged 21 and above in Bangladesh. We do not make specific claims about local licensing status and encourage players to be aware of the laws in their jurisdiction. 100bet is committed to operating transparently, protecting player funds, and maintaining rigorous responsible gaming standards for all users regardless of location.
The minimum age to register and play on 100bet is 21 years old. This applies to all players in Bangladesh. Age is verified during the KYC process using government-issued ID. Any account found to belong to someone under 21 will be immediately suspended and any deposited funds will be returned. 100bet takes its age restriction policy seriously and does not allow underage gambling under any circumstances.
To self-exclude from 100bet, log in and go to Account Settings, then Responsible Gaming, and select Self-Exclusion. Choose your exclusion period (6 months, 1 year, 3 years, or indefinitely) and confirm with your password. Your account is locked immediately and all marketing communications are stopped. If you cannot log in, email [email protected] with the subject "Urgent Self-Exclusion Request" and your registered mobile number — the team will action it within 24 hours.
Deposit limits on 100bet can be set from Account Settings under the Responsible Gaming section. You can configure daily, weekly, or monthly deposit caps in BDT. Reducing a limit takes effect immediately. Increasing or removing a limit is subject to a mandatory 7-day waiting period, giving you time to reconsider. Deposit limits apply across all payment methods including bKash, Nagad, Rocket, and bank transfer.
You can contact 100bet customer support by emailing [email protected]. The support team is available from 09:00 to 22:00 Bangladesh Standard Time (UTC+6) and aims to respond within 2 hours during those hours. For urgent responsible gaming requests such as self-exclusion, use the subject line "Urgent Self-Exclusion Request" and your request will be prioritised above general enquiries.
Why Players Trust 100bet
All transactions and personal data are encrypted end-to-end for complete peace of mind.
Funds hit your 100bet balance in seconds via bKash, Nagad, and Rocket.
Live cricket betting across BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures.
Games from Pragmatic Play, NetEnt, and Microgaming with independently verified RNG fairness.
Real dealers streaming roulette, blackjack, and baccarat live — powered by Evolution Gaming.
Deposit limits, self-exclusion, and time-out features built into every 100bet account.
Still Have Questions?
Our support team is available daily from 09:00 to 22:00 BST (UTC+6). You can also explore the platform directly — create your account, make a first deposit via bKash or Nagad, and start betting on cricket or spinning your favourite slots today.