Privacy Policy — 100bet Bangladesh
Your privacy matters to us. This Policy explains exactly what personal data 100bet collects, why we collect it, how we use it, and the rights you hold over your information at every stage of your account lifecycle.
1. Introduction and Scope
This Privacy Policy ("Policy") describes how 100bet ("we", "us", "our") collects, processes, stores, shares, and protects personal information relating to individuals ("you", "your") who access or use the 100bet platform at https://100bet.online, including all associated services, games, promotions, and customer support channels.
100bet operates as an online casino and sports betting platform serving players based in Bangladesh. We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. By registering an account with 100bet, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy applies to all personal data we collect through your direct interactions with the platform — including registration, deposits, gameplay, withdrawals, and support contacts — as well as data collected automatically through your device and browser when you visit our website. It does not apply to third-party websites or services that may be linked from our platform; those services operate under their own independent privacy policies.
This Policy covers all users of 100bet regardless of the device or channel used to access the platform. References to "personal data" mean any information that identifies, or could reasonably identify, you as an individual — including your name, contact details, financial information, device identifiers, and behavioral data generated during use of the platform.
2. Personal Data We Collect
100bet collects personal data through three primary channels: information you provide directly, information generated automatically by your use of the platform, and information received from third-party partners such as payment processors and identity verification services.
2.1 Information You Provide Directly
- Registration data: Full legal name, date of birth, gender, residential address (including district, division, and postal code), mobile phone number, and email address.
- Identity verification (KYC) documents: National ID Card (NID), passport, birth certificate, or other government-issued identification submitted to verify your age and identity.
- Financial data: Mobile wallet account numbers (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, BRAC Bank, etc.), and Visa/Mastercard card details — collected only to the minimum extent required to process deposits and withdrawals.
- Support communications: Any information you include in messages, emails, or live chat transcripts submitted to our support team at [email protected].
- Preference settings: Language preferences, responsible gaming limits you configure, and any other account-level settings you apply.
2.2 Information Collected Automatically
- Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
- Usage and behavioral data: Pages visited, games launched, bets placed, session duration, click patterns, and navigation paths through the platform.
- Transaction logs: Timestamps, amounts, payment method references, and outcomes for every deposit, withdrawal, bonus claim, wager, and game round conducted on your account.
- Cookies and tracking technologies: Session cookies, persistent cookies, and similar technologies used to maintain your session, remember preferences, and support fraud detection. See Section 8 for full cookie details.
2.3 Information From Third Parties
- Payment providers: Transaction confirmation data and payment status updates from bKash, Nagad, Rocket, Upay, Visa, Mastercard, and our banking partners.
- Identity verification services: Results of automated document checks and database cross-references conducted as part of our KYC process.
- Fraud and risk management partners: Risk scores and flagging signals from third-party fraud prevention systems used to protect the platform and its users.
3. How We Use Your Personal Data
100bet processes your personal data only for specific, legitimate purposes. We do not process data in ways that are incompatible with the purpose for which it was originally collected. The table below summarises our primary processing activities and the legal basis for each.
We do not use your personal data to make solely automated decisions that produce legal or similarly significant effects on you without human review being available upon request.
4. Sharing and Disclosure of Personal Data
100bet does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share personal data only with carefully selected partners and only to the extent necessary to deliver the services you have requested or to fulfil our legal obligations.
We share the minimum necessary financial data with our payment processing partners — including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank — to facilitate deposit and withdrawal transactions. These partners process your data under their own privacy policies and are contractually bound to use it only for the purpose of executing your transactions.
Game providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, Ezugi, and Hacksaw Gaming receive a session token and anonymised player identifier to deliver game content to your device. They do not receive your name, NID, bank details, or contact information unless this is expressly required by the game's technical integration and you are notified in advance.
We work with third-party identity verification providers to cross-reference the KYC documents you submit against relevant databases. These providers receive the document images and personal details you provide during verification and return a verification result to us. All such providers are bound by strict data processing agreements.
We may disclose your personal data to law enforcement authorities, regulatory bodies, or courts of competent jurisdiction where we are legally required to do so, where we receive a valid legal demand, or where disclosure is necessary to prevent or investigate financial crime, fraud, or harm to a third party.
In the event that 100bet undergoes a merger, acquisition, asset sale, or corporate restructuring, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and given the opportunity to close your account prior to completion if you do not wish your data to be transferred.
5. How We Protect Your Data
100bet implements a layered security architecture to protect your personal data against unauthorised access, accidental loss, alteration, and disclosure. The following measures form the core of our data protection commitment.
All data transmitted between your device and 100bet's servers is encrypted in transit using TLS 1.2 or higher with 256-bit SSL certificates. This applies to every page, every API call, and every payment request on the platform.
Sensitive data at rest — including KYC documents, payment details, and account credentials — is stored in encrypted form using AES-256 encryption. Plain-text passwords are never stored; we use industry-standard salted hashing algorithms.
Access to personal data within 100bet's systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of data access required to perform their specific roles. All internal data access is logged and subject to regular audit review.
Our platform employs automated fraud detection systems that continuously analyse transaction patterns, login behaviour, and device fingerprints to identify suspicious activity. Anomalous events trigger immediate review by our security team.
We collect only the personal data that is genuinely necessary for the purposes stated in this Policy. Where anonymised or pseudonymised data can achieve the same purpose, we prefer that approach over processing identifiable personal information.
In the event of a personal data breach that poses a risk to your rights and freedoms, 100bet will notify affected users promptly via their registered email address, describe the nature of the breach, and explain the steps we have taken to address it.
6. Data Retention
100bet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply as a general guide:
When retention periods expire, personal data is securely deleted or anonymised such that it can no longer be linked back to you as an individual. Anonymised or aggregated analytical data derived from your account activity may be retained indefinitely as it no longer constitutes personal data.
7. Your Rights Over Your Personal Data
100bet respects your right to control how your personal information is used. Subject to applicable law and certain operational limitations, you hold the following rights in relation to the personal data we process about you.
To exercise any of these rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly.
Please note that certain rights are subject to limitations. For example, we cannot erase data that we are legally required to retain for anti-money laundering or financial record-keeping purposes, nor can we provide data portability for data that is not technically held in a structured digital format.
Marketing Opt-Out
If you no longer wish to receive promotional emails, bonus notifications, or SMS marketing from 100bet, you can withdraw your consent at any time by updating your communication preferences in your account settings, or by contacting us at [email protected]. Opting out of marketing does not affect the delivery of transactional communications such as deposit confirmations, withdrawal receipts, and account security alerts.
8. Cookies and Tracking Technologies
100bet uses cookies and similar tracking technologies to operate the platform effectively, maintain your session, remember your preferences, and support fraud detection. The following categories of cookies are used on the 100bet platform:
These cookies are essential for the platform to function. They maintain your login session, store your security token, and ensure that the platform operates correctly across page loads. These cookies cannot be disabled without breaking core platform functionality.
Functional cookies remember your preferences — such as language settings, display options, and responsible gaming limit configurations — so that you do not need to re-enter them on each visit. These cookies improve your experience but are not strictly essential.
Analytical cookies collect aggregated, anonymised data about how users interact with the platform — including pages visited, session duration, and navigation paths. This data helps us identify usability issues and improve the overall platform experience. No individual user is identifiable from this data.
These cookies support our fraud detection systems by recording device fingerprints, login patterns, and transaction sequences. They help us identify unusual behaviour that may indicate account takeover, multi-accounting, or bonus abuse, protecting both the platform and legitimate users.
You can manage cookie preferences through your browser settings. Note that disabling functional or analytical cookies will not prevent you from using the platform, but may affect the quality of your experience. Disabling strictly necessary or security cookies may prevent you from logging in or completing transactions.
9. Protection of Minors
100bet is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. All prospective users are required to confirm their age at registration, and we apply identity verification (KYC) checks to confirm that account holders are of legal gambling age.
If we become aware that personal data has been collected from an individual under 21, we will immediately close the relevant account, delete all associated personal data, and return any deposited funds to the source payment method. If you are a parent or guardian and believe that your child has registered on the 100bet platform, please contact us immediately at [email protected] so that we can take prompt action.
10. Updates to This Policy
100bet reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we offer. When material changes are made, we will notify active account holders via their registered email address at least 14 days before the changes take effect, and post the updated Policy on the platform with a revised "Last Updated" date.
Your continued use of the 100bet platform following the effective date of a revised Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not agree with the changes, you should close your account before the revised Policy takes effect.
For all data protection enquiries, subject access requests, erasure requests, or complaints regarding how 100bet handles your personal data, please contact our team in writing at [email protected] with the subject line "Privacy Enquiry". We aim to respond to all privacy-related communications within 5 business days (Bangladesh Standard Time, UTC+6).
Your Data, Your Control
If you have questions about how 100bet handles your information, our support team is available 24/7. You can also review our full Terms & Conditions or explore the platform.